Your privacy matters at shbef. This policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, and the rights you have over your own information as a registered user on our platform.
Privacy questions? Our data team is available to assist. Email us at [email protected] with any privacy-related queries.
By registering on shbef and using our platform, you confirm that you have read and understood this Privacy Policy.
This Privacy Policy applies to all users of shbef, including those visiting the website at shbef.pro and anyone using the shbef mobile app. It explains how we handle your personal information, why we need it, who we may share it with and how you can manage or delete your data. We have written this in plain language so it is easy to understand — no unnecessary legal jargon. If something is unclear, reach out to our team at any time.
shbef ("we", "us", "our") operates the online entertainment platform at shbef.pro, offering sports betting — including cricket, PSL and T20 markets — casino games, live casino tables and slot games for adult users in Pakistan. As part of running this platform we necessarily collect and process certain personal data about our registered users.
We take data privacy seriously. This policy sets out our approach clearly so that every user understands what information we hold, what we do with it and what control you have over it. This policy should be read alongside our Terms and Conditions and Responsible Gaming page.
shbef does not sell, rent or trade your personal information to external marketers or unrelated third parties. Your data is collected for specific, legitimate purposes directly related to operating your account and providing our services — nothing else.
The categories of personal data shbef may collect about you include:
shbef collects personal data through the following means:
shbef only collects data that is genuinely necessary for the purposes listed in this policy. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions or health information.
The personal data shbef holds about you is used for the following specific purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Creating and managing your account | Name, email, mobile, DOB | Contract performance |
| Verifying your age and identity | CNIC / passport, DOB | Legal obligation |
| Processing PKR deposits and withdrawals | Payment method details, transaction records | Contract performance |
| Settling bets and casino results | Betting activity, balance records | Contract performance |
| Preventing fraud and money laundering | Identity data, transaction patterns, IP | Legal obligation |
| Providing customer support | Communications, account history | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, deposit patterns | Legitimate interest |
| Sending platform notifications | Email, mobile number | Consent / contract |
| Improving platform performance | Technical and usage data | Legitimate interest |
shbef will never use your data for purposes unrelated to operating the platform and your account. If we intend to use your data in a new way not covered by this policy, we will notify you in advance and request your consent where required.
All financial transactions on shbef are processed in Pakistani Rupees (PKR) through trusted payment providers including JazzCash, Easypaisa, Raast and standard bank transfer. When you make a deposit or request a withdrawal, the following applies to your payment data:
Never share your JazzCash, Easypaisa or bank login credentials with anyone — including anyone claiming to be from shbef. Our team will never ask for your wallet PINs or banking passwords.
shbef does not sell your personal data. We do not share your information with external advertisers or data brokers. Your data may be shared with third parties only in the following limited circumstances:
In all cases where data is shared with third parties, shbef requires those parties to maintain appropriate security standards and to use your data only for the stated purpose.
shbef uses cookies and similar technologies on its website and mobile app. Cookies are small files stored on your device that help the platform work properly and help us understand usage patterns. Here is what we use:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect some features of the platform but will not prevent you from accessing your account or placing bets. The shbef mobile app uses equivalent technologies within the app environment, governed by the same principles.
shbef retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods we apply reflect our legal obligations and operational needs:
When your data is no longer required for any of the above purposes, it is securely deleted or anonymised so it can no longer be linked to you as an individual.
shbef takes the security of your personal data seriously and applies technical and organisational measures to protect it against unauthorised access, loss or misuse. These include:
Despite our best efforts, no system connected to the internet is completely immune to risk. In the unlikely event of a data breach that affects your personal data, shbef will notify impacted users promptly and take immediate steps to contain and address the issue.
You play an important role in keeping your account secure. Use a strong, unique password for your shbef account, do not share your login credentials with anyone, and contact our support team immediately if you suspect your account has been accessed without your permission.
As a shbef user you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]:
Request a copy of the personal data shbef holds about you.
Ask us to correct any inaccurate or incomplete data in your account.
Request deletion of your data where we no longer have a legal reason to retain it.
Ask us to pause processing of your data in certain circumstances.
Receive your data in a structured, readable format for transfer elsewhere.
Object to processing of your data where it is based on legitimate interest.
We aim to respond to all data rights requests within 30 days. Where a request is complex or involves a large volume of data, we may extend this period and will notify you accordingly. We may need to verify your identity before processing a request to protect your account security.
If you have opted in to marketing communications, you can withdraw consent and unsubscribe at any time from your account settings or by contacting support.
shbef is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is a mandatory part of the registration and withdrawal process on our platform.
If we discover that a user who has registered is under 18, the account will be immediately closed, any balance will be refunded to the original payment method and all associated personal data will be deleted in line with our retention policy. If you believe a minor has registered on shbef, please report it to [email protected] immediately.
Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online betting and gaming platforms.
If you have any questions, concerns or requests relating to this Privacy Policy or how shbef handles your personal data, please get in touch with us:
We will always do our best to address your concern directly and promptly. If you are not satisfied with our response, you have the right to escalate the matter to the appropriate data protection authority in your jurisdiction.
shbef reserves the right to update this Privacy Policy at any time. When significant changes are made, registered users will be notified via email or through an on-platform notice. The "Last updated" date at the top of this page always reflects the most recent version. Continued use of shbef after an update constitutes acceptance of the revised policy.
These are the practical data protection standards behind our policy — built into the platform from day one.
Every connection between your device and shbef is protected with SSL/TLS encryption. Whether you are depositing PKR, placing a cricket bet or opening a live casino game, your data travels securely and cannot be intercepted in transit.
shbef does not sell, rent or trade your personal information to advertisers, data brokers or any unrelated third party. Your data is used only to operate your account, process PKR transactions and improve the platform experience.
shbef never stores your JazzCash PIN, Easypaisa password or full bank credentials. Payment data is processed directly through the relevant provider's secure systems — we only retain transaction references needed for your account records.
We only collect what is genuinely needed to run your shbef account. There is no collection of unnecessary sensitive categories, no tracking of your activity outside the platform, and no profiles built for third-party advertising.
You can request access to your data, ask for corrections, opt out of marketing communications or request account deletion at any time. Our team responds to all data rights requests within 30 days — faster where possible.
shbef enforces mandatory age verification at registration and before first withdrawal. Any account found to belong to a minor is immediately closed, balance refunded and all data deleted. Adult-only betting, always — no exceptions.
Register your account today with full confidence that your personal data is protected. Deposit in PKR via JazzCash or Easypaisa and enjoy cricket betting, PSL markets, live casino and slots — all on a platform that takes your privacy seriously.
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